Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") defines the permitted and prohibited uses of the LSI intelligence platform, software, and services (collectively, the "Services"). This AUP is incorporated into and forms part of our Terms of Service. By using the Services, you agree to comply with this AUP.

LSI intelligence provides powerful AI automation tools that can control desktops, applications, and systems autonomously. Given the scope of these capabilities, responsible and lawful use is essential. Violations of this AUP may result in immediate suspension or termination of your account.

2. Permitted Uses

You may use the Services for lawful business and personal purposes, including:

• Automating legitimate business workflows and processes within your own systems.
• Operating software, browsers, and applications on devices you own or are authorized to use.
• Managing data, files, and documents within your authorized scope.
• Orchestrating AI agents to perform tasks you have authorization to execute.
• Storing and retrieving operational evidence, screenshots, and session data for your own use.
• Integrating the Services with authorized tools and platforms through methods expressly permitted by X1.

3. Prohibited Activities

You must NOT use the Services for any of the following:

3.1 Illegal Activities

• Any activity that violates applicable local, state, national, or international law or regulation.
• Unauthorized access to computer systems, networks, or data (hacking, cracking, exploitation).
• Identity theft, fraud, phishing, or social engineering attacks.
• Money laundering, terrorist financing, or sanctions evasion.
• Distribution, creation, or storage of child sexual abuse material (CSAM).
• Activities that facilitate human trafficking or exploitation.

3.2 Unauthorized System Access

• Using the Services to access, control, or interact with systems, devices, or accounts you do not own or have explicit authorization to use.
• Accessing, modifying, or deleting another user's data, account, or resources.
• Attempting to bypass, circumvent, or disable security controls, authentication mechanisms, or access restrictions on any system.
• Using the Services to conduct penetration testing or vulnerability scanning against third-party systems without written authorization.

3.3 Malicious Use

• Distributing, deploying, or facilitating malware, viruses, ransomware, spyware, or other harmful code.
• Conducting denial-of-service (DoS/DDoS) attacks or flooding attacks.
• Scraping, crawling, or harvesting data from websites or services in violation of their terms of service.
• Spamming, bulk messaging, or unsolicited communications.
• Cryptojacking or unauthorized use of computing resources for cryptocurrency mining.

3.4 Platform Abuse

• Attempting to manipulate token balances, subscription status, or billing information.
• Sharing, selling, or distributing account credentials, access materials, or other account-control information.
• Creating multiple accounts to circumvent restrictions, service limits, enforcement actions, or account controls.
• Reverse engineering, decompiling, or disassembling any part of the Platform software.
• Using the Services to develop, train, or improve a competing product or service.
• Interfering with or disrupting the Services, X1 systems, or other users' experience.
• Exploiting bugs, vulnerabilities, or errors in the Platform for personal gain instead of reporting them.

3.5 Harmful Content

• Using the Services to generate, store, or distribute content that is unlawful, defamatory, threatening, harassing, or discriminatory.
• Using AI agents to impersonate real individuals without their consent.
• Generating deepfakes, disinformation, or deceptive content intended to mislead.

3.6 Export Control Violations

• Using or exporting the Services in violation of U.S. export control laws, including the Export Administration Regulations (EAR) and sanctions administered by the Office of Foreign Assets Control (OFAC).
• Providing access to the Services to individuals or entities on any U.S. government restricted parties list.

4. Resource Limits and Fair Use

To ensure fair access for all users, we enforce the following:

• Service limits may be applied, changed, enforced, throttled, or blocked at X1's discretion.
• Usage may be measured according to X1's applicable account, subscription, entitlement, or metering policies. Attempts to degrade service for others are prohibited.
• Device activations are limited to the number specified by your plan. Attempts to exceed activation limits will be rejected.
• Storage and bandwidth usage must remain within reasonable limits for your subscription tier.

5. Monitoring and Enforcement

We reserve the right to monitor usage of the Services to ensure compliance with this AUP. We may:

• Review service activity, account activity, usage patterns, and related records.
• Investigate reports of AUP violations from users, third parties, or automated systems.
• Suspend or terminate accounts that violate this AUP, with or without prior notice depending on severity.
• Report illegal activity to the appropriate law enforcement authorities.
• Preserve and disclose data as required by law or to protect our rights and users.

6. Consequences of Violation

Violations of this AUP may result in one or more of the following actions at our sole discretion:

• Warning: A formal notice to cease the prohibited activity.
• Suspension: Temporary suspension of your account and access to the Services.
• Termination: Permanent termination of your account without refund.
• Legal Action: Pursuit of civil or criminal remedies as appropriate.
• Reporting: Referral to law enforcement or relevant regulatory authorities.

We aim to apply proportionate responses based on the severity, intent, and impact of the violation. Repeated minor violations may escalate to more severe consequences.

7. Reporting Violations

If you become aware of any activity that violates this AUP, please report it immediately through:

• The Platform's built-in support system.
• Email: abuse@Lsiintelligence.com

We take all reports seriously and will investigate promptly. Reports may be submitted anonymously, though providing contact information helps us follow up effectively.

8. Vulnerability Disclosure

If you discover a security vulnerability in the Platform, we encourage responsible disclosure:

• Report vulnerabilities to security@Lsiintelligence.com.
• Provide sufficient detail to reproduce the issue.
• Do not exploit the vulnerability beyond what is necessary to demonstrate it.
• Do not access, modify, or delete other users' data.
• Allow us reasonable time to address the issue before public disclosure.

We commit to acknowledging reports within 48 hours and working to remediate confirmed vulnerabilities promptly. We will not pursue legal action against good-faith security researchers who comply with this disclosure policy.

9. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated through the Platform or via email. Your continued use of the Services after changes take effect constitutes acceptance of the updated AUP.

10. Contact Us

For questions about this Acceptable Use Policy, please contact us at:

LSI intelligence
Email: legal@Lsiintelligence.com
Abuse reports: abuse@Lsiintelligence.com
Security: security@Lsiintelligence.com